I recently met with the top managers and supervisors of the USCIS Field
Office in Tampa as part of a liaison meeting organized by the Central
Florida Chapter of the American Immigration Lawyers Assn. (AILA).
The Branch Chief in Tampa provided some interesting statistics, which include:
In a typical month the supervisors at the Tampa Field Office oversee the processing of:
1,500 Infopass Appointments
1,200 applications for naturalization
1,300 applications for permanent residence
Plus the scheduling and adjudication of Forms N-600, I-751, N-336, I-601, etc.
Also in a typical month the supervisors must respond to e-mail inquiries from:
Their chain of command
The USCIS Ombudsman’s Office
The White House customer assistance office
It is clear to me from these statistics and from my personal
interaction with the Tampa Field Office that these folks are really
working hard. So, keep that in mind if and when you deal with that